Terms of sale
Last updated: November 2026
This is a translation. If the versions differ, the Polish version applies.
Seller
The Strolla online store at buystrolla.com is run by [Nazwa firmy], [Adres siedziby], [NIP / REGON / KRS]. Contact: hello@buystrolla.com.
What we sell
The Hands-Free Walk Kit: a harness, a 4-in-1 hands-free leash and a treat pouch in one color. Other categories in the menu are marked “soon” and are not on sale yet.
Ordering and payment
You order by choosing a color and size and paying via Stripe. The contract is concluded when payment is confirmed; we send a confirmation email.
Prices are shown in Polish złoty (PLN) or US dollars (USD) and include VAT where applicable. You see the shipping cost before paying.
Shipping
We ship to Poland, the European Union and the US. We ship within [X] business days after payment clears and send a tracking number. Any customs duties or import fees outside the EU are paid by the buyer unless stated otherwise at checkout.
Right of withdrawal
Consumers may withdraw from the contract within 14 days of receiving the parcel, without giving a reason. See the Returns page.
Complaints
We are responsible for the goods matching the contract. Send complaints to hello@buystrolla.com with a description and photos. We reply within 14 days.
Personal data
How we handle data is described in the Privacy policy.
Final provisions
Polish law applies, without prejudice to consumer rights under the law of the consumer’s country. Consumers may use out-of-court dispute resolution, including the EU ODR platform.