Questions and answers
Can’t find your question? Email hello@buystrolla.com.
When will you ship my order?
We ship within [X] business days after your payment clears. You’ll get the tracking number by email.
How much is shipping?
It depends on the country. You’ll see it at checkout before you pay.
Where do you ship?
Poland, the European Union and the US.
How do I pick a harness size?
Measure your dog’s chest just behind the front legs and check the size guide. If you land between sizes, email us.
Can I return the kit?
Yes. You have 14 days from delivery to return it, no reason needed. See the Returns page.
Can I buy just the leash or just the harness?
For now we only sell the full kit. Single pieces will come later.
How can I pay?
Payment is handled by Stripe: cards and other methods available in your country.
Is the leash waterproof?
Yes. Rain and puddles don’t hurt it, and mud rinses off with water.
How many colors are there?
Six: black, cocoa, lilac, moonstone, navy and spruce. In the kit you choose the color of each piece.