Returns
Last updated: November 2026
This is a translation. If the versions differ, the Polish version applies.
Changed your mind before it ships
Email hello@buystrolla.com with your order number. If the parcel hasn’t left yet, we cancel the order and refund the full amount to the original payment method.
After it arrives
You have 14 days from delivery to withdraw from the contract, no reason needed. Just email hello@buystrolla.com.
Send the kit back within 14 days of your message. Return shipping is paid by the buyer. We refund within 14 days of your message but may wait until the parcel reaches us.
Damage and defects
If something arrives damaged, email us with photos. We’ll replace the kit or refund you.